Adaptive Case Management for complex applications

Flowable is the agentic case management platform built for complex, regulated, people-centric operations, blending human judgment and AI assistance to orchestrate dynamic cases.

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Move beyond rigid workflows. Run structured and ad-hoc tasks in a single case model so teams can respond instantly to exceptions.

Dynamic case execution

Empower people with AI-driven insights while keeping human oversight. Every decision is traceable and explainable.

Human + AI collaboration

Dashboards, audit trails and compliance alerts make every case transparent; no hidden actions, no manual reporting.

Real-time 
visibility

Rapid adaptability

Update rules and case logic on the fly to meet new regulations without costly re-engineering.

Cases aren’t linear: they’re long-running, unpredictable and full of human judgment. Flowable’s adaptive Case Management treats cases as first-class workflows, combining structured steps, ad-hoc tasks and AI assistance.

Adaptive Case Management, Evolved

SOC 2 Type II + ISO 27001 certified security protocols safeguard every workflow and dataset, whether you deploy in the cloud or on-prem.

Certified
& secure

Full audit trails, governance dashboards, and explainable AI ensure regulatory alignment across finance, healthcare, and public sector operations.

Compliance
by design

Native BPMN, CMMN and DMN standards mean no black boxes, your models remain portable and fully transparent.

Open & interoperable

Flexible deployment

API-first architecture lets you integrate with existing systems and deploy anywhere,  on-prem, cloud, or hybrid.

Certified, compliant and
built on open standards

Explore how Flowable adapts to your case logic, integrates with your systems and provides full auditability across every action.

See Flowable
in action

Book a demo

Real results in enterprise Case Management 

99%

Of our customers reported faster onboarding 

95%

Reduction in invoice cycle

600+

Global enterprises use Flowable 

Find out how Flowable enables measurable transformation across real organisations in regulated industries.

CIO, Top 10 Global Financial Services Company

“Flowable gave us the ability to scale AI responsibly across the enterprise without losing control. It fits nicely into our existing tech stack.”

Meet the most demanding enterprise requirements

Flowable delivers the governance, certifications and architectural openness that enterprises demand. With SOC 2 and ISO 27001 compliance, full audit trails and open BPMN/CMMN/DMN standards, you can scale automation without vendor lock-in.

Evaluate Flowable for your critical case workflows

Native BPMN, CMMN, and DMN ensure every process and decision is traceable and explainable for audit and compliance teams.

Standards-based transparency

Deploy Flowable on-prem, in the cloud or hybrid — your data, your rules, your environment.

Deploy on your terms

API-first architecture connects easily to CRM, ERP, RPA and AI systems — no costly re-platforming required.

Standards-based transparency

SOC 2 Type II and ISO 27001 certified, GDPR and HIPAA ready — enterprise-grade controls that meet the toughest regulatory standards.

Security & compliance

Built for complex, regulated, people-centric work 

Flowable adapts to the way each organisation works, from banking and healthcare to public services and manufacturing; bringing agility, governance and AI insight to the most demanding case environments.

Coordinate patient journeys, clinical trials and compliance reviews through dynamic case models. Gain visibility across teams while meeting HIPAA and GDPR requirements to reduce administration and accelerate treatment timelines.

Healthcare & life sciences

Public sector & social services

Digitise citizen and welfare case workflows with multi-agency collaboration. Automate eligibility and document reviews to cut processing times and improve service outcomes for citizens at scale.

Manufacturing & field service

Manage warranty claims, maintenance requests and quality investigations in one case view. Adaptive rules handle exceptions in real time, keeping production lines moving and customers informed

Financial services & insurance

Automate claims, onboarding and KYC reviews with adaptive workflows. Flowable unifies human judgment and AI decisioning to cut approval times and ensure full regulatory traceability, like banks onboarding customers 99 % faster.

Enterprise operations

Standardise incident and escalation management across departments. Flowable connects people, systems and AI agents so critical issues are resolved faster and fully audited.

© 2025 Flowable AG. All Rights Reserved.

Recognised by Gartner® Magic Quadrant™ 2025 for Business Orchestration and Automation Technologies.

Validate fit for your use cases

Map Flowable to real processes in banking, healthcare, public services or field operations.

Get expert guidance

A focused, no-obligation session designed to help you assess architecture, governance and operational impact.

Watch how structured steps, ad-hoc tasks and AI assistance come together in a single adaptive case model.

See real case orchestration

Understand human + AI collaboration

Learn how explainability, human-in/on/out controls and full auditability support compliance and oversight.

Check integration and interoperability

Understand how Flowable connects to CRM, ERP, document systems and legacy tools in complex case environments.

Review exception handling in action

See how teams resolve deviations, escalate issues and adjust case paths without re-engineering.

Flowable is engineered for the governance and assurance enterprises demand. SOC 2 and ISO 27001 certifications, GDPR and HIPAA readiness, and native BPMN / CMMN / DMN standards give IT and compliance leaders confidence to scale safely

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